IT'S OUR COMMITTMENT TO ENSURING YOU ARE HAPPY WITH EVERY PURCHASE.
WE UNDERSTAND THE CHALLENGES PRESENTED WITH PURCHASING ANY ITEM ONLINE - ESPECIALLY JEWELELRY. WE WORK VERY HARD TO PRESENT ITEMS AS ACCURATELY AS POSSIBLE AND WE ARE ALWAYS HAPPY TO SEND ADDITIONAL PHOTOS, FOR ANY ITEM, UPON REQUEST.
HOWEVER, SOMETIMES THIS IS STILL NOT ENOUGH.
RETURN & EXCHANGE POLICY DETAILS
1) ITEMS PURCHASED FOR IN-STORE PICKUP. ANY ITEM PURCHASED ONLINE FOR IN STORE-PICKUP WILL BE GIVEN A GRACE PERIOD OF 7 DAYS FROM THE FULFILLMENT DATE TO RETURN THE ITEM "NO QUESTIONS ASKED".
FOR EXAMPLE, YOU PURCHASE AN ITEM TODAY, BUT YOU DON'T RECIEVE YOUR ITEM FULFULLMENT NOTIFICATION UNTIL 3 DAYS LATER. YOUR 7 DAY RETURN POLICY BEGINS AT THE FULFILLMENT DATE - NOT THE PURCHASE DATE.
2) ALL OTHER ITEMS PURCHASED IN STORE OR ONLINE CAN BE EXCHANEGD WITHIN 30 DAYS FOR FULL STORE CREDIT- NO RESTOCKING FEE.
